We know you’re smart. Now you can get even smarter and grow your business, all at the same time. This is where SmartePost enters the picture.
SmartePost is here for your peace of mind. It keeps you focused on what you’re passionate about and ― our guess is ― it just may not be shipping. But that’s what we love here at eShipper. So we created SmartePost, eShipper’s trackable postal service alternative, just for you.
But why you should consider an alternative to the postal service?
Here’s one good answer: you might be paying too much for your small-package shipping. Just take a look at the incredible savings that you can get with SmartePost. It’s crazy, isn’t it?
Need another reason? Here are three:
Shoppers expect to be able to track their orders. In fact, online retailers that offer order tracking have a much better chance of pleasing their customers. As many as 75 of Canadian online shoppers say order tracking is an important aspect of their satisfaction, according to a 2012 study by the J.C. Williams Group. And that number has more than likely shot up since then. There’s no way around it.
Offering tracking options is e-commerce best practice 101.
If customers like hanging out on your website because you provide such a great experience, it’s good for your business.
Online package tracking gives you additional opportunities to contact customers by e-mail. It entices them to look up your site to check the progress of their order ― and the more time they spend on your site, the more likely they should be to make another purchase.
It also cuts back on telephone inquiries about order status and it makes customers feel confident in you. They know you’re on top of getting their order delivered, every step of the way.
So the big question really is: how much are you spending to make it happen?
With SmartePost, your shipping experience is about to get easier, smarter, and more affordable. What are you waiting for? Contact us to learn more about SmartePost or take a peek here at everything else that we offer.