eShipper vs. Traditional 3PL Providers: A Comprehensive Comparison 

Riz Datoo Jun 13, 2024 • 4 Min read
How eShipper compares to traditional 3PL providers

For businesses aiming to maintain a competitive edge in today’s supply chain landscape, selecting the right logistics partner is more crucial than ever. You might conduct a thorough 3PL comparison to find the best partner for your business, but are you looking deeply enough at the options available on the market?  

With innovative companies like eShipper reshaping the world of logistics services, the traditional third-party logistics (3PL) model is facing significant disruption. As companies strive to optimize their operations, reduce costs, and enhance customer satisfaction, the choice between an advanced logistics solution and conventional 3PL services becomes pivotal.  

So which model is the right fit for your business? To help you identify your needs and find the logistics solution you’re looking for, we’ve created a comprehensive analysis that examines how eShipper compares to traditional 3PL providers, highlighting key differences in services, technology, flexibility, and overall impact on a brand’s bottom line.  

Whether you're a seasoned industry player or a business exploring your logistics options, this analysis will help you look beyond traditional 3PL comparisons and provide valuable insights to help you make an informed decision about your supply chain strategy. 

Courier vs. Postal Service

Third-Party Logistics Providers (3PLs) 

Third-party logistics providers (3PLs) offer a range of outsourced logistics services, making them a popular choice for businesses looking to streamline their supply chain operations. These services include warehousing and storage, which are typically distributed across multiple locations. This network is beneficial for businesses aiming to optimize their inventory management. Additionally, 3PLs manage the entire fulfillment process, including returns and restocking, and leverage their extensive networks to provide a variety of shipping options, often at discounted rates due to their shipping volumes. 


eShipper provides a top-tier alternative to conventional 3PL providers, offering an all-inclusive solution for brands seeking to enhance their logistics operations and profitability. With advanced technology, versatile shipping solutions, efficient freight management, and comprehensive warehousing and fulfillment services, eShipper enables significant cost savings, exceptional flexibility, and optimized supply chain operations, all while ensuring unrivaled customer satisfaction.

Courier vs. Postal Service

Benefits of eShipper vs Traditional 3PL Providers

Here’s how eShipper compares to traditional 3PL providers:

Aspect Traditional 3PL Providers eShipper
Cost Savings Traditional 3PLs often provide cost savings through economies of scale and established relationships with carriers. However, they may have higher base costs and potential hidden fees that can affect your profitability. The pricing structures of 3PLs are usually less transparent, making it difficult for businesses to predict costs accurately. eShipper offers world-class services at affordable prices, leveraging discounted rates from multiple carriers and giving you the ability to compare options in real-time for the most cost-effective shipping solutions. The pricing is transparent, so you know exactly what you’re paying for. Additionally, eShipper’s 360-degree solution allows your business to allocate resources more efficiently and maximize profitability. This is achieved through enhanced networks and partnerships, efficiency improvements, and customized shipping solutions and logistics services.
Flexibility and Customization Standardized solutions from 3PLs often lack the flexibility needed to cater to the unique requirements of different brands. Customization is possible but may come at a higher cost and with longer lead times. This lack of flexibility can lead to inefficiencies, especially during peak seasons or when dealing with diverse product types. Scalability can be an issue, as adapting to varying order volumes and seasonal surges might require additional resources and therefore result in higher costs. eShipper excels in flexibility in both its platform and service offerings, easily adapting to various product types, order volumes, shipping speed requirements, and seasonal surges. From shipping to warehousing and fulfillment, each logistics approach is tailored for maximum efficiency, adaptability, and cost-effectiveness. eShipper’s investment in logistics infrastructure allows us to fulfill and ship orders for eCommerce D2C, crowdfunding campaigns, and retail outlets. We are well-versed in strict packaging and delivery specifications into retail stores such as Walmart, Costco, and Amazon, where we communicate directly with retail partners to set up delivery appointments across North America and manage process compliance to avoid any fines that can arise in retail deliveries.
Technology The technology used by traditional 3PLs can be inconsistent. Some providers might use outdated systems, which can result in inefficient processes and limited visibility into the supply chain. Additionally, integration with eCommerce platforms and real-time tracking can be less advanced, impacting the overall customer experience. eShipper’s centralized shipping platform integrates seamlessly with various eCommerce platforms, offering real-time visibility and control from order creation to delivery. This visibility enables you to monitor every step of the eCommerce logistics process and make proactive adjustments as needed. Comprehensive reporting tools provide you with detailed performance metrics, so you can optimize your supply chain operations. Additionally, eShipper leverages advanced warehouse management technology to enhance performance, providing you with the transparency needed to monitor and optimize your fulfillment processes and scale. The Warehouse Management System is specifically equipped to handle high-volume fulfillment operations, which allows us to meet the demands of an ever-changing environment. Intelligent automation, scalability, real-time visibility, and the ability to accelerate multi-channel order processing are some of the key features of our innovative WMS.
Customer Experience The customer experience with 3PLs can vary widely as the quality of customer support depends on the provider’s service standards, leading to potential inconsistencies. Because communication channels are often indirect, resolution of issues can be delayed, impacting the overall customer experience. eShipper prioritizes seamless communication and outstanding customer service. Each account can get assigned a Customer Success Manager dedicated to their account to support with the process of inbounding inventory, communicating with warehouse operatives on the floor, and ensuring any tailored specifications set by the customer are managed to enhance their experience. eShipper’s CSMs handle monthly business reviews, provide general advice, and help align the goals of the customer's business with the fulfillment team on the ground. They also help set up communication strategies with our merchants’ customers on backorder campaigns or specific projects. Personalization is a key element of our offering, so we include handwritten notes for shipments to VIP customers or influencers if required by our clients.
Control and Transparency Businesses working with 3PLs may experience less control over their logistics processes due to the standardized nature of the services and indirect communication channels. eShipper provides detailed performance metrics and comprehensive transparency, empowering you to make data-driven decisions and maintain complete control over your supply chain. This control ensures that logistics operations align seamlessly with strategic goals, enhancing your overall efficiency and effectiveness.
Efficiency As far as 3PL comparisons go, efficiency in logistics operations depends on the provider. Some may have streamlined processes, while others may involve more manual intervention, leading to potential delays. eShipper’s automated platform enhances efficiency by reducing manual processes, optimizing shipping routes, and providing real-time updates, resulting in faster and more reliable deliveries. Automation capabilities significantly reduce the risk of errors, enhancing overall logistics performance and ensuring timely and accurate order fulfillment.
Scalability Traditional 3PLs can handle large volumes and scale up operations; however, they may lack the flexibility to adapt quickly to changing demands or seasonal surges. eShipper’s scalable platform adapts easily to different order volumes, product types, and seasonal fluctuations, allowing you to scale operations up or down seamlessly.
Global Reach Many 3PL providers have established international networks, but managing global logistics often involves multiple regional providers, which can complicate the supply chain. Coordination between different regions can be challenging, leading to potential delays and increased costs. eShipper provides extensive global reach with access to a wide range of international carriers, enabling efficient shipping to numerous destinations worldwide through a single platform. This simplifies the logistics process, helping businesses expand their global footprint.
Returns Management 3PLs typically handle returns and restocking as part of their fulfillment services, but the efficiency and ease of these processes can vary. Returns management might not be as streamlined, leading to potential delays and increased costs. eShipper offers streamlined returns management and warehouse services, ensuring that your reverse logistics are handled efficiently and transparently and minimizing hassle for both you and your customers. The platform’s advanced technology supports effective returns processing, reducing the time and costs associated with managing returns.
Performance Transparency Performance transparency with traditional 3PLs can vary. Businesses might not have full visibility into the logistics processes, making it difficult to monitor performance and identify areas for improvement. Reporting and performance metrics are often limited, hindering data-driven decision-making. eShipper ensures comprehensive performance transparency, providing detailed performance metrics that give you unparalleled insight into your logistics processes. This transparency empowers you to monitor your operations closely and make informed decisions, giving you complete control over your supply chain and ensuring that your logistics operations align with your business’s strategic goals.

Courier vs. Postal Service

Traditional 3PL services have pros and cons, and the best 3PL providers for eCommerce can certainly enhance your logistics operations. But while they offer a range of logistics services with potential cost savings through established networks, eShipper stands out thanks to a technology-driven solution that enhances efficiency, control, and customer satisfaction. With a growing list of product and service offerings, there’s no denying the potential for growth you’ll experience when leveraging eShipper’s features and advantages.   

If you’re looking for greater control, efficiency, and adaptability in your logistics operations, you may find eShipper to be a more advantageous partner than a 3PL. Are you ready to boost your performance and profitability? Contact us to get started and find out how eShipper can transform your logistics operations and help you scale your business.  

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