Canada, 12 November, 2020: Canada’s pioneer in eCommerce shipping & fulfillment, eShipper, today announced a partnership with BigCommerce, a leading open software-as-a-service (SaaS) eCommerce platform that provides businesses with everything they need to grow, including a robust platform with an easy-to-use interface and advanced built-in features. Through this partnership, BigCommerce merchants in Canada gain access to a complete end-to-end shipping and fulfillment solution at highly competitive rates.
BigCommerce is an all-in-one eCommerce platform that has become one of the fastest growing of its kind since its launch in 2009. Both BigCommerce and eShipper support businesses of any size - from startups to large organizations, making the partnership a seamless fit. BigCommerce offers a range of apps key to the growth of online businesses in areas such as marketing and SEO, accounting, analytics and reporting, CRM, merchandising, payments and security, product sourcing, sales channels, site tools, and shipping and fulfillment. The platform is integrated with eShipper to provide customers with the flexibility of managing all their shipping needs on one platform. Customers gain access to discounted shipping rates of up to 70% from major carriers including FedEx, DHL, UPS, Purolator, Aramex and Canada Post. BigCommerce users are able to offer live shipping rates on checkout, pull orders, generate labels, offer full tracking, and manage returns through the eShipper integration.
“Our partnership with eShippper further illustrates our commitment to providing merchants access to the highest-caliber technologies and service providers available in the industry,” said Russell Klein, Chief Commercial Officer at BigCommerce. “eShipper shares our desire to help merchants sell more and grow faster to maximize success, and we look forward to working together to mutually support customers.”
BigCommerce is already popular with online merchants in the US. Through the partnership, eShipper will help US merchants navigate shipping and fulfillment to their Canadian customers, and offer complete fulfillment solutions to businesses looking for a Canadian partner to store, pick & pack and ship their products across the country. For BigCommerce customers cross-selling on marketplaces such as Amazon, eShipper will offer complete prep services along with their BigCommerce order fulfillment. This partnership will also allow Canadian BigCommerce users to optimize their online businesses with better shipping solutions, and gain access to the same fulfillment solutions including courier, mail, LTL and freight services.
eShipper’s customer support is a key factor in elevating the shipping experience and growth of online businesses using BigCommerce. Each customer utilizing the integration is assigned a Dedicated Account Manager at eShipper to support all shipping-related inquiries and operations. In addition to this, each business is able to receive tailored solutions created by their Dedicated Account Managers at no extra cost. Current business data, projections and goals are all taken into consideration in order to tailor a solution unique to each business, allowing for maximum growth and savings. Depending on key factors such as shipping volumes, end customer locations, and supply chain objectives, a tailored solution is created from a suite of eShipper services. This includes eShipper’s two newest services, PBX Cross Border, intelligent software that gets packages to the customer in the US via USPS with minimized delays and better rates, and CPX - Zone Skipping, which enables cost effective and faster shipping across Canada with Canada Post by skipping over congested hubs during transit.
eShipper also offers multiple eCommerce Integrations including multi-channel eCommerce management, and helps businesses expand their products into marketplaces such as Amazon and Walmart. In addition, through eShipper’s in house freight division, BigCommerce users have access to full supply chain audits upon request, starting from their supplier all the way to the final mile of delivery.
“We are thrilled to have partnered with BigCommerce in the Canadian market and offer businesses end-to-end shipping & fulfillment solutions. We are confident of the partnership in helping the thousands of BigCommerce merchants to expand their reach to Canada along with receiving competitive shipping rates and incredible customer service. Furthermore, we share with BigCommerce the firm commitment and enthusiasm to support businesses of all sizes.” said Mo Datoo, Director of Strategy and Partnerships at eShipper. “With our two new services in action (PBX and CPX), this partnership could not have materialized at a better time.”
The eShipper integration is available today to all BigCommerce customers. Users must have an account with both platforms in order to integrate. Existing eShipper customers are able to sign up to BigCommerce and integrate in just a few clicks.
eShipper is a complete end-to-end shipping and fulfillment service for Canadian businesses of all any size. We offer courier, LTL and freight shipping, warehousing, pick & pack services, and technology to enhance a customer’s brand and scale their growth. eShipper integrates with major online stores and marketplaces to create a faster and more seamless shipping experience, and enables businesses to manage all their orders in one place. For more information, please visit www.eshipper.com or follow us on LinkedIn, Facebook, and Instagram.
BigCommerce (Nasdaq: BIGC) is a leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. As a leading open SaaS solution, BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2B and B2C companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Sony, Vodafone and Woolrich. Headquartered in Austin, BigCommerce has offices in San Francisco, Sydney and London. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.
BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners.