Insurer will not cover shipments/products containing the following: bills, currency, cellphones/cellular devices, deeds, evidence of debt, furs, original/fine art, money, notes, securities, perishable cargo (food, live plants - coral reefs, etc., live animals - fish, reptiles, etc.), unless endorsed in writing. For a full list of items click here for our Terms & Conditions
Important Note For LTL Damage Claims.
For visible damages on pallet(s) – “Damage” MUST be noted/checked off on the POD (Proof of Delivery) on day of delivery. If it is not noted on the POD the carrier will not approve claim.
For concealed damages (no noticeable damages on outer packaging) – It MUST be reported to us ASAP as the carrier must be notified within 24 HOURS from delivery date.