EShipper will provide a competitive rate with most of the major carriers. I had some difficulty with the claims process but these issues have been rectified with the assistance of my Account Manager, Dushant.
16:33 15 Oct 21
They ship fine. Customer service phone response could be improved. I had a complicated issue which took several hours of my time to resolve, but is has been settled.
16:13 13 Oct 21
Toujours très performants et rapide
14:10 11 Oct 21
I have been using eShipper for a couple of months now and it's great. Awesome customer service. Michelle has been great dealing with an issue I had with one of the carriers. On the ball 👍🏼
22:56 05 Oct 21
Steve from eShipper is awesome! Hands down the best business dev. manager I have ever dealt with. He is very helpful and gets back to me in a very timely manner. He will go the extra mile to make sure that my concerns are addressed. eShipper gives us great rates and is very easy to use. I highly recommend them!
19:02 05 Oct 21
Awesome , I used for my business, they give best price
Abdul Rahman Sheikh
03:58 30 Sep 21
Sometimes cheaper than the regular price, usually about the same as Canada post small business account
00:12 13 Sep 21
The staff are super helpful and patient and supportive throughout the entire process. Shipping boxes out and care packages to my university is so easy, once you get the hang of it. And most definitely economical. Thank you eshipper team!
15:12 09 Sep 21
23:30 31 Aug 21
First time trying to ship a large item from Ontario to Nova Scotia. No clue how to even begin. A friend told me she had a great experience shipping a large tractor part to Alberta with Michelle Ruhland eShipper. Best move ever. Michelle took care of everything. Guided me through the whole process even when my shipment details kept changing. Very professional, found me a great deal, excellent communication. Highly recommend
02:30 25 Aug 21
It is easy for me to recommend eShipper. Their rates are good. But it is their customer service that astounds me. Shipping is the one part of my business that I can't control, that makes it stressful. I have had a couple of issues with packages (nature of the business) and my eShipper account representative has been there to help, without fail. They have proven to me that they are as invested in my success as I am!
12:46 05 Aug 21
eShipper has been a great addition to our small business helping us save money on shipping costs. Great service, value and customer service.
Worlds Best Cream
18:41 19 Jul 21
We've started using shipper at the beginning of the pandemic. They offer amazing pricing from the same professional couriers we've been using. Very easy to use! Highly recommend!!
15:53 17 Jul 21
Easy to use. Very good service.
00:14 17 Jul 21
Great way for a small business like myself to lower costs of shipping and still give a1 service to clientele. They can improve on the communication with their chat bot and customer care, but you hardly ever have to use it as their systems are really good. I often refer them for other startups.
20:38 16 Jul 21
We started using eShipper when Canada Post was threatening Strike action. I don't know why we didn't look into it sooner. The Rates and choices of Carriers are excellent and the Billing system is super convenient. I think we might have used Canada Post for 5 or 6 packages since April of 2020. eShipper has really made things easier for us and gets things to our clients faster and safer.
19:43 16 Jul 21
Cheap and fast compared to rival companies. Well worth it and support responds fast. Shipped pallets & parcels with them and its super easy.
01:21 10 Jul 21
eShipper is a great tool for small businesses! We use this service so that we can find the best shipping option for our Canada Wide deliveries. It's so helpful!
15:14 09 Jul 21
EShipper has been invaluable in providing reasonable shipping costs during a difficult COVID time
06:27 09 Jul 21
There should be an eShipper in every one of the over 200 countries in the world. This is what 21st century professionalism and global business ecommerce offering should be all about.
21:44 08 Jul 21
I have been working with Eshipper for about 4 years and I am still impressed with the savings I make every day! It’s better than getting your own account with any of the couriers (they will never match Eshipper price!).My account manager is Ann and she is a phone call/email away and always ready to help me out. No matter how small or how big the challenge, she is very responsive and fast to find a solution!Also, very easy to integrate with Shopify.I am very happy with Eshipper!
20:18 08 Jul 21
I have a small business and use eShipper regularly to the US and Europe.It is easy to use and I am very happy with the support and ease of use.I highly recommend.
20:09 08 Jul 21
Top Notch Company, thank you eShipper for making our shipping needs simple and professional in the eyes of our clients. We highly recommend using eShipper to source out the best options & Price for your clients.
20:07 08 Jul 21
I have been working with e-shipper over the last year using 2 different online stores and They were always helpful and professional and they make shipping easier for me and for my customers.
19:40 08 Jul 21
Wen dealing with eshipper for quite sometime now and couldn’t be happier with the service . Eshipper saves me a lot of money too! Thank you
19:40 08 Jul 21
A great option to get cheaper shipping rates with private carriers. E-shipper has become a must for my small business, since I'm able to offer faster shipping within Canada and offer shipping upgrades to my USA clients. Great customer service too!
19:18 08 Jul 21
Great rates and amazing service. I always hated shipping out anything but e-shipper has made it very easy (with the comparative options all in one click) to the quick responses. I would recommend this company anytime.
RDK Marketing Solutions Ltd.
19:18 08 Jul 21
Best customer service ever!!
19:07 08 Jul 21
Shipping solutions made easy.
19:01 08 Jul 21
eShipper has provided me with access to better rates for UPS than any other shipping tool I've looked into. Syed is always quick to answer my questions.
19:00 08 Jul 21
Fantastic customer service. Prices are better than Canada Post is most areas.
21:09 06 Jul 21
Have been using shipper for 5 years, easy to use and great pricing from all the carriers. I have used it for LTL Skid shipments down to letter sized envelopes.
18:16 30 Jun 21
Avec eShipper, nous avons été en mesure d'obtenir un accès rapide pour préparer des bons d'expéditions des principaux transporteurs et économisons souvent jusqu'à 50% sur les taux des transporteurs avec qui nous n'avions pas de comptes / With eShipper, we were able to get quick access to prepare shipping labels from major carriers and often save up to 50% on rates from carriers we didn't have accounts with.
11:36 28 Jun 21
Excellent shipping companies, great integration with woo commerce. Beyond amazing customer service!
11:28 28 Jun 21
I am so glad I decided to go with Eshipper. They make shipping our online orders a breeze! I am not a tech savvy person and was leery about it but Brad walked me through the whole process & it was super simple! And when I had any issues with pick ups or drop offs they solved them ASAP! One of the best decisions I made for my business!
AJ Cavey/Cobwebs & Caviar
18:44 26 Jun 21
Really great shipping tool for businesses. Saves us time and money.
15:37 26 Jun 21
Thanks to e-shipper and Prats especially for the best customer service ever!.Helpful advice, prompt replies to questions, website integration assistance...pretty much anything to do with shipping. Thanks to e-shipper, the shipping component of my business is more streamlined and professional.
12:15 26 Jun 21
I have been using eShipper for almost a year and have always had a positive experience. The pricing that they offer is competitive and their customer service has always been helpful!
03:33 26 Jun 21
I am very happy with the work and service of eShipper. All of the staff have been extremely helpful for all of my questions and the website is easy to use. Our company depends on eShipper for all of our shipping needs and they have provided us with great service and rates we could not get anywhere else. We highly recommnd eShipper for you shipping service.
01:52 26 Jun 21
Eshipper has been really good for us. The discounted rates and live rates for our website help customers make quick shipping selections and saves us money. Their customer service team is very responsive and Anne is always a pleasure to talk to.
01:31 26 Jun 21
Well I’ve seen a few bad reviews on here. To be fair Eshipper is a broker for shipping companies, not the company that transports your shipment. Eshipper has no control over the delivery of your package. Whether it is late or damaged that is the responsibility of the shipping company ie. FedEx, UPS etc. With this said the negative reviews of damages or late deliveries that is completely out of their control and should not be reflected in these reviews. I have used all different shipping companies ie, Canpar, UPS and they are all horrible. Trying to talk to anyone is painful when items are delayed or damaged. What you do get with this service is fair pricing and customer service. Granted we have had our ups and downs but they will always try to resolve the problem. Even when the problem may not be directly theirs. That I can say is worth something to me.
Now to protect yourself as a shipper make sure you always take pictures of your packages. Pictures with box measurements, weights and how it’s packaged. It may help you if there is ever a dispute.
Thank-you to Abdul for being a great account manager and always helping out when problems arise the odd time. Your service is excellent!
We have been using EShipper for a long time. Easy to use online interface, competitive pricing. Able to submit commercial documents online, arrange pick up, and track shipment easily. Highly recommended!
I wanted to express my gratitude to EShipper and CloudEMS System teams that helped our store to complete the Christmas orders shipments efficiently with the lowest shipping rates for our customers. Most importantly, the delivery and logistic co-ordination have been seamlessly carried out.
This won’t have been possible without the diligent support of your professional services.
We were lucky enough to have professional business partners eShipper and EMS.
High-level customer service is hard to find, especially in the shipping world but Eshipper has shown us and our team @Blacksaw.co how it's done. Beautiful work! I would highly recommend working with these incredible people!
eshipper has been instrumental to my business I get support with day to day operation without having to wait on the phone. Same with email. They helped me grow my business and expand into other markets. Ahmad Alabid is my account manager and I definitely recommend him as a consultant.
I found EShipper online about a few months a go needing help with international shipping. From the initial call, Gagan was amazing to work with. Down to earth, patience and determined to work with me to get me rates that I needed. If I had a question or needed help, she was there and on top of things. Even though it was the holidays and I am sure she and their team were swamped, it felt like I was given special attention which speaks volumes to their customer service. I am and will be using these guys for a while.
Eshipper makes handling claims super easy and efficient. Vanessa is the best from claims, she addresses all issues for you in one phone call and unlike dealing with purolator or ups directly that give you the run around. 6/5 stars if i could.
We came across EShipper at a time when we were really needing a better shipping solution. The old method we were using where we were manually imputing data to print labels is now long behind us!
EShipper allowed us to link our e-commerce site directly to our account with them and made syncing order data as simple as clicking “sync” to receive up to date orders.
When your a start up or small business and need something quick and competitively priced I would highly recommend EShipper! I have searched all over for reasonable shipping rates for our abnormal size packages and hands down these guys are the best.
Last but not least they have incredible customer support!!!
Amanda (who assisted me with setting up my account from the beginning) has always been quick to respond and very helpful when we needed her. I couldn’t help but to right a good review after reaching out to her for assistance at 9PM on a Thursday night and receiving help right away! Because of her, and her teams dedication we were able to keep printing labels to keep us on track for the holiday season!
So thank you Amanda and EShipper! You guys have done a wonderful job at making shipping easy for e-commerce. And also supporting the small business community!
I have nothing but good things to say about the service. this is perfect for small buisnesses that do not ship alot of volume. they offer good discounts on smaller packages with a very easy to navigate interface. only problem I have had is there program seems to be buggy once and a while when I use Chrome but a couple screen refreshes fixes the problem.
As a first timer using eshipper, I thought I made a mistake and I was freak out. I contacted eshipper on FB and a representative, Stephen, saved my day. I truly appreciate the customer support I received from Stephen. Thank you once again.
Shabbir and his team have been amazing. He got shipments out this week that used to take weeks to coordinate. Every time he e-mails me to let me know something is ready to ship I am blown away at the turn around time. Shabbir is so detail-oriented and focused. You can tell he loves his job and strives to be the best at it. I am more than thrilled. He has more than met my high expectations.
Absolutely AMAZING service - it has been a while since I received such great customer service. Not only do they provide you with much cheaper rates for shipments but every time I call Ahmad Al Abid he promptly helps me with any query I have. He even knows when I am calling - talk about personalized customer service!!!! Recommend eShipper for sure!
The company I work for deal with EShipper exclusively, this is all because of Carole! She always goes above and beyond for us whenever we need anything done immediately, knowing that we are getting the lowest prices possible definitely helps! Thank You Carole!
I've had the pleasure of dealing with Amanda and other eShipper personnel in preparation of getting my business off the ground. She's been more than amazing in trying to find creative ways to overcome some of my challenges and was very patient about it, not to mention genuinely interested in not only getting my business, but keeping it. I highly recommend this service!
Great service and great rates! Beating Canada Post on many of my orders. This is an excellent ecommerce solution and their website plugin is spectacular. Offer my customers their choice of a variety of service levels and rates. To say I'm very impressed is an understatement. Stephen has been a great help getting things set up and I was up and running within a matter of minutes!